You have 7 days from the date of delivery or purchase to return your item.
Returns are refunded via store credit in the form of a Providence 888 Abundance gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us.
Return label will be provided upon request to the email associated with the order being returned.
Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
Return drop-offs are not accepted at our DC or corporate office.
We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.
What items are final sale?
All items ending in $.48 and .98, bodysuits, swimwear, beauty products, and accessories are considered final sale, non-returnable and cannot be returned for store credit.
- An irregular or excessive returns history indicative of "wardrobing;"
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service (both in-person and online) to any customer or entity, due to similar actions as noted above.
